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Shipping Policy

Shipping fees vary greatly depending on weight, volume and quantity.  Domestic shipping is estimated at 15-20% of the retail value of your final order.  

We welcome you to pick up your order from 72 Floydville Road in East Granby Connecticut.

Free delivery is offered within ten miles of our workshop.

Return & Exchange Policy

At PHD, we take pride in the quality and craftsmanship of our products and are committed to client satisfaction.  Should you discover a defect in your order, please contact us within 7 days of receipt of your order.  

Delivery fees are non-refundable with the exception of delivery damages.

Upon return, your item will be inspected, and exchanges, credits and refunds will be issued for the purchase price only.  Any taxes charged will be refunded in accordance with applicable laws.  Return shipping and restocking fees will apply.

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